Welland, Canada
112 Division St
N/A
+1 9057348800
Toilets
Wheelchair-accessible toilet
Amazing experience! I have had eye issues for years and was never properly diagnosed until I went to this clinic! I now have all the proper answers so I am able to live more comfortably! Also the staff is amazing as well and made my first visit a very pleasant one, felt as if I had known them forever! Thank you for helping me and also helping to choose the right frames and at an amazing price
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I would highly recommend this clinic. The owners are extremely helpful, kind and patient. They are quick to fix any issues you may have and go above and beyond the call of duty to help their clients, whom they treat like family. They also make picking the perfect sunglasses/glasses easy and stress free. Highly recommend this clinic to anyone looking for a new place to shop. :)
Apparently they don't keep you RX on file and they're ot responsible for this\ or for documenting it in their data base of client files. Lol so now I do not have a RX.. yet I have paid for it.. The doctor sent me home with two RX's one for glasses and one for contacts. The front desk took both as I told them I'd like to order contacts. I called today to order my contacts, they told me I couldn't order them, even though I was previously told I could lol, because I'd need a contact lens fitting which they aren't doing right now due to COVID (this is reasonable). However, I have been wearing contacts for 6 years, and I would have never ever booked the appointment here had I known that I wouldn't even be able to utilize my RX. So, that's totally fine, whatever, this is why I requested my RX so I can take it to another Optometry Clinic to order contacts, glasses whatever. And they told me they do not have my RX, nor is it their responsibility to record it.. WHAT!? Lol so bizarre. Apparently only the Optometrists keep this documented, so you need to get in contact with them before you can get a copy of your RX and they don't work everyday. And honestly, what if the optometrist left this clinic? How would you ever access your RX? I personally don't remember the name of ever doctor I see or forget shortly after the appointment. And even if you do remember their name are you supposed to then try to track them down for your prescription? Lol, it's a very backwards situation here and I'd stay away. There are so many better Optical offices out there.
I believe when you but a new car it suppose to comes without milage. Shouldn't it be the same for glasses? Yet they sell you their floor model. We don't know how often they've been opened and closed? Dropped? Just be aware that they've been on many other people's faces......
Had my eyes checked today absolutely love the dr he’s was friendly and so informative And thorough.i haven’t had a better experience anywhere else and the ladies out front are the sweetest!
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